Our
Privacy
Policy
When it comes to protecting your privacy we never compromise. We will always be clear about why we need the details we ask for, and ensure your information is kept as secure as possible. How we do this is explained below.
This privacy policy has been compiled to better serve those who are concerned with how their personally identifiable information (“PII”) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.
SHORT VERSION
- We collect anonymous statistics about your visit, like which of our pages you viewed.
- Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
- If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.
- We never share your data with 3rd parties except to help us deliver our own services.
- When booking online with us we (Sea Life Surveys) do not see any of your payment details. Your card information is passed immediately and securely to our payments provider without ever being stored on the servers hosting this website. Our current payments provider is Stripe and more information on how your data is used by them can be found by visiting their website here. In brief, your card details are retained securely by Stripe in case we need to refund you but no further charges can be made after the initial transaction.
These are just the key points. If you need detail, keep reading.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR WEBSITE?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
WHEN DO WE COLLECT INFORMATION?
We collect information from you when you place items in your basket, place an order, subscribe to a newsletter or enter information on our site.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To quickly process your transactions.
- To contact you and/or send you information relating to your order or reservation.
- From time-to-time, to make you aware of special promotions that you may be interested in.
DO WE USE COOKIES?
es. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Help remember and process the items in the shopping cart.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s help menu to learn the correct way to modify your cookies.
YOUR PERSONAL DATA
We do not sell, trade, or otherwise transfer to outside parties your PII.
